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Suffolk based drainage and plumbing business expands into new areas

Suffolk-headquartered drainage and plumbing business, Drain Doctor Anglia, has revealed that it will now cover North East and South East London and Kent, as part of its expansion plan to provide a world-class 24/7 plumbing and drainage service to domestic and commercial customers.

In line with the expansion, Drain Doctor Anglia has also recruited two new experienced and qualified plumbing and drainage engineers, Danny Hawkes (Pictured) and Jamie Carter, to its growing fleet of employees and 17 Drain Doctor branded vans, all of which are fully equipped with new jetting units, cameras and the latest technology.  The recent relocation to new larger premises in Woodbridge has also been integral to the rapid growth of the business.

Rob Simpson, Director of Drain Doctor Anglia, said: “We are delighted to confirm our expansion of the business to cover these new areas and being able to help local customers’ in North East and South East London and Kent with their plumbing and drainage needs.  We have a strong company Code of Values and company ethos that stands central around integrity and honesty and this has enabled us to provide a superior customer service to our wide range of domestic and commercial clients.  We are immensely proud of our Net Promotor Score of 84, a management tool which gauges the loyalty of customer relationships, particularly as we compare very favourably with customer service focused companies such as Apple and Amazon, and shall continue to offer this same level of service for every job our technicians carry out.”

Trading for more than 10 years across East Anglia, Drain Doctor provides emergency plumbing, blocked drains and drain repair service that covers Suffolk, Norfolk, Cambridgeshire, Essex, Kent, North East London and South East London.  It offers a reliable, cost effective and trustworthy 24 hour call out service for emergencies, both domestic and commercial.  The family owned business is part of a national franchise network of over 50 Drain Doctor locations across the UK. 

Sue Wilcock